Rental car towing at Newark Airport: breakdowns on the way to the return, and cars that will not start

Rental agreements differ. Some companies send their own roadside partner, some tell you to arrange a tow and claim it, and some want the car at a specific branch rather than the airport.

Get the instruction and a reference number, then call us with it. The dispatcher puts the reference on your receipt.

The rental counters and return lanes are reached from the airport's own roads and the AirTrain line. If the car dies on the approach road, the Port Authority police move it; we pick it up from wherever they leave it, or from the return lot if the staff let us in.

Several rental brands run their own lots off the airport along Routes 1 & 9 and in Elizabeth, with shuttles to the terminals. These lots are easy for a flatbed, and the staff usually point the truck to a drop spot.

Plenty of EWR rental fleets are AWD or electric now, and neither should be towed with two wheels down. We load rentals on a flatbed as a rule, and photograph the car at pickup and drop-off so nobody argues about damage later.